Website: Folgue.com
Publisher: Folgue Entreprise GN
Service name: Folgue
Last updated: July 15, 2026This Privacy Policy (hereinafter the “Policy”) aims to inform users (hereinafter the “User”, “you”, “your”) about how FOLGUE ENTREPRISE GN (hereinafter “FOLGUE”, “we”, “us”) collects, uses, shares, protects and retains their personal data in connection with the use of the FOLGUE platform, accessible at Folgue.com and any associated service (hereinafter the “Platform” or the “Service”).
FOLGUE is a web software for organizations and individuals, allowing one-click configuration and access to management systems, the best artificial intelligence tools, a professional social network, a marketplace, an advertising system, an affiliate program, and an integrated electronic wallet (Folgue-Pay).
Protecting your personal data is a priority for FOLGUE. We are committed to processing your data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR - EU Regulation 2016/679) where applicable, as well as any other relevant local legislation.
By using the Platform, you acknowledge that you have read this Policy. This Policy forms an integral part of the General Terms and Conditions of Use (GTC).The data controller for personal data is:
Publisher: FOLGUE ENTREPRISE GN / FOLGUE ENTREPRISE UKFor any questions relating to the protection of your data, you can contact us using the contact details above.
Personal data: any information relating to an identified or identifiable natural person.
Processing: any operation applied to personal data (collection, recording, storage, use, transmission, deletion, etc.).
Data controller: the person who determines the purposes and means of the processing (FOLGUE).
Subcontractor: the person who processes data on behalf of the data controller.
User: any natural or legal person using the Platform.
Consent: any freely given, specific, informed and unambiguous indication of the User's wishes by which he or she agrees to the processing of his or her data.
FOLGUE collects different categories of personal data, depending on your use of the Platform.
Name, surname, company name (for Organizations), Email address, Telephone number, Username, Password, Date of birth, Address, Function, sector of activity, professional information.
b) Profile data (professional social network)Profile picture, Cover photo, Professional background, skills, interests, Publications, comments, interactions, relationships and Any information you choose to provide.
c) Payment and financial data (Folgue-Pay)Information relating to payment methods (partially, depending on the provider), Transaction history, top-ups, Token purchases, FOLGUE-PAY wallet balance, Bank or withdrawal details (for income payments), Billing data.
d) Identity verification (KYC) dataIn certain cases (withdrawals, combating fraud, legal obligations), we may collect: Official identification, Proof of address, Any document necessary to verify your identity or that of your Organization.
e) Marketplace related dataInformation on products or services offered, sales history, purchases and transaction data between sellers and buyers.
f) Affiliation-related dataInformation relating to your partner account and history of recommendations and commissions.
g) Content and prompts related to AI toolsThe requests (prompts), instructions, files and data that you submit to the AI tools, the content generated at your request.
h) CommunicationThe content of your exchanges with customer support or other Users and your responses to surveys or forms.
IP address, browser type and version, operating system, device identifiers, language, time zone.
Usage dataPages viewed, features used, session duration, actions performed, browsing history on the Platform.
Location dataApproximate location deduced from the IP address (in particular to offer payment methods, content or advertisements adapted to your country);
Cookies and similar technologiesSee Article 10.
We may receive data about you from Payment and Identity Verification Providers, Authentication Partners (login via third-party services, where applicable), Other Users (e.g., if you are referred via affiliation), Public Sources, in accordance with the law.
FOLGUE processes your personal data for the following purposes, each based on an appropriate legal basis:
| Purposes | Legal basis |
|---|---|
| Creating and managing your account | Contract execution (Terms and Conditions) |
| Provision of management systems and AI tools | Contract execution |
| Provision of management systems and AI tools | Contract execution / Legal obligation |
| Payment management, Folgue-Pay and Tokens | Contract execution |
| Processing transactions on the Marketplace | Contract execution |
| Affiliate program management | Contract execution / Consent |
| Display of advertisements and announcements | Consent / Legitimate interest |
| Identity verification (KYC) and fraud prevention | Legal obligation / Legitimate interest |
| Platform security and abuse prevention | Legitimate interest |
| Improvement and development of services | Legitimate interest / Consent |
| Marketing communications and newsletters | Consent |
| Customer support and assistance | Contract execution / Legitimate interest |
| Compliance with legal and regulatory obligations | Legal obligation |
| Dispute resolution and exercising our rights | Legitimate interest |
When processing is based on your consent, you can withdraw it at any time, without affecting the lawfulness of processing carried out before the withdrawal.
When you use FOLGUE's AI tools, the data you submit (prompts, files, instructions) may be processed by FOLGUE and/or third-party AI providers to generate the requested results.
5.2 Third-party AI providersSome AI tools rely on technologies provided by third-party vendors. In such cases, your data may be shared with them only to the extent strictly necessary for the provision of the service. These vendors are subject to their own privacy policies.
5.3 Content ConfidentialityFOLGUE strives to protect the confidentiality of the content you submit to AI tools. However, we recommend that you do not transmit sensitive, confidential, or strictly personal data whose disclosure could be detrimental to you.
5.4 Models improvementUnless explicitly consented or otherwise stipulated, FOLGUE does not reuse your confidential data to train its own AI models for purposes unrelated to the provision of the service you have requested.
Your personal data may be shared with the following categories of recipients:
6.1 Within FOLGUEAuthorized FOLGUE collaborators, within the limits of their functions and needs.
6.2 Subcontractors and service providersHosting and IT infrastructure providers, Payment and financial processing service providers, Identity verification (KYC/AML) providers, Artificial intelligence tool providers, Analytics, audience measurement and marketing providers, Customer support and communication providers.
These subcontractors act according to our instructions and are contractually obligated to protect your data.
6.3 Other UsersSome of your data (public profile, publications, announcements, offers on the Marketplace) are visible to other Users, depending on your privacy settings and your use of the Platform.
6.4 Authorities and legal third partiesWe may disclose your data when required by law, at the request of competent authorities, or to protect our rights, our safety and those of our Users.
6.5 Business transfersIn the event of a merger, acquisition, sale or reorganization, your data may be transferred to the entity concerned, in accordance with this Policy.
FOLGUE does not sell your personal data to third parties.As FOLGUE operates internationally, your data may be transferred and processed in countries outside your country of residence.
In this case, FOLGUE ensures that appropriate safeguards are in place, such as standard contractual clauses approved by the competent authorities, adequacy decisions, or any other recognized legal mechanism.
FOLGUE retains your personal data for the period necessary for the purposes for which it was collected, and then in accordance with legal obligations.
| Data category | Shelf life |
|---|---|
| Account Data | For the entire duration of the Account |
| Data after account closure | Applicable legal duration, then deletion or anonymization |
| Transaction and billing data | In accordance with accounting and tax obligations (generally 5 to 10 years) |
| Identity verification (KYC) data | In accordance with legal obligations regarding anti-fraud/anti-money laundering |
| Connection data and logs | According to the applicable legal time limits |
| Marketing data | Until consent is withdrawn or after a defined period of inactivity |
| Cookies | According to the durations specified in the cookie policy (generally a maximum of 13 months) |
At the end of these periods, your data is deleted or anonymized irreversibly.
In accordance with applicable regulations, you have the following rights regarding your personal data:
9.1 Right of accessObtain confirmation that your data is being processed and obtain a copy of it.
9.2 Right of rectificationRequest the correction of inaccurate or incomplete data.
9.3 Right to erasure (“right to be forgotten”)Request the deletion of your data, subject to legal retention obligations.
9.4 Right to restriction of processingRequest the temporary suspension of the processing of your data in certain cases.
9.5 Right to objectYou have the right to object to the processing of your data for legitimate reasons, including for commercial prospecting purposes.
9.6 Right to portabilityReceive the data you have provided to us in a structured and readable format, or have it transmitted to a third party.
9.7 Right to withdraw your consentYou may withdraw your consent at any time when processing is based on it.
9.8 Right to define post-mortem directivesDefine guidelines regarding the fate of your data after your death, where applicable law so provides.
9.9 Right to lodge a complaintFile a complaint with the competent data protection supervisory authority in your country.
9.10 How to exercise your rightsTo exercise your rights, contact us at info@folgue.com or via the official FOLGUE account. We may ask you to verify your identity. We will respond within the timeframe stipulated by applicable regulations (generally one month, which may be extended).
A cookie is a small file placed on your device when you visit the Platform, allowing us to recognize your browser and store certain information.
10.2 Types of cookies usedOn your first visit, a consent banner allows you to accept or refuse non-essential cookies. You can change your preferences at any time via the cookie management center or your browser settings. Refusing certain cookies may affect the proper functioning of the Platform.
FOLGUE implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration or disclosure, including: encryption of sensitive data and communications; strict access controls and secure authentication; monitoring and logging of access; regular backups; training and awareness of our teams.
Despite these measures, since no transmission or storage method is completely secure, FOLGUE cannot guarantee absolute security. You are also responsible for protecting your login credentials.
Notification in case of violationIn the event of a data breach likely to pose a risk to your rights and freedoms, FOLGUE will inform the competent supervisory authority and, where appropriate, the Users concerned, in accordance with applicable regulations.
The Platform is reserved for individuals aged 18 or over, or who have reached the age of legal majority in their country. FOLGUE does not knowingly collect data concerning minors. If we learn that a minor has provided personal data without authorization, we will delete it as soon as possible.
When an organization uses FOLGUE and provides data concerning its employees, customers, or third parties, the organization acts as the data controller (or data processor) of that data. It guarantees that it has informed the individuals concerned and obtained the necessary authorizations. FOLGUE then acts as a data processor for this data, within the framework defined by a data processing agreement (DPA) where applicable.
The Platform may contain links to third-party websites or integrate third-party services (AI providers, payment providers, etc.). This Policy does not apply to these third-party services, which have their own privacy policies. We encourage you to review them.
FOLGUE reserves the right to modify this Policy at any time to adapt it to changes in its services, legislation, or practices. Any substantial modification will be brought to your attention by any appropriate means (notification, email, posting on the Platform). The date of the last update is indicated at the top of the document/page. Continued use of the Platform after modification constitutes acceptance of the updated Policy.
For any questions, requests or complaints relating to this Privacy Policy or the processing of your personal data, you can contact us:
Publisher: FOLGUE ENTREPRISE GN / FOLGUE ENTREPRISE UKYou also have the right to lodge a complaint with the competent data protection supervisory authority in your country.
By using FOLGUE, you acknowledge that you have read this Privacy Policy and how your personal data is processed.